Will Your Insurance Pay For A Toilet Lift?

Our toilet lifts are not usually covered by insurance.
Many of our customers realize that the price of the lift is far less than a single month in a care facility. Extending the time you stay in your home is worth the price of a toilet lift, even if you have to pay that price yourself.

In some instances, some customers may be able to get reimbursed, but this is not the norm, typically these customers are paying out of pocket to have excellent insurance coverage. Here is what we can tell you about trying to see if your insurance company will reimburse your Dignity Lifts purchase.

  1. It is important to know how our product is categorized. Every medical item is classified for billing purposes, but sometimes a product can fit into two areas. Our lifts can be used only as a toilet lift or they can be used as an electrically lifting bedside commode. Here are the two classifications for these:
    • HCPCS Durable Medical Equipment Code E-0172 - (Seat lift mechanism placed over or on top of toilet, any type)
    • HCPCS Durable Medical Equipment Code E-0170 - (Commode chair with integrated seat lift mechanism, electric, any type ) - This is possible because our lifts are equipped with a commode bucket and rack.
  • You should check your insurance policies to see if they cover either of those two codes. Things are always changing and many insurance policies are unique, but here is what we know. 
    • Medicare does not cover toilet lifts. E-0172
    • Medicaid does not (usually) cover toilet lifts E-0172
    • Some private insurance covers electric toilet lifts E-0172. Call your insurance company to see if they do. If you get prior approval and a prescription from your doctor. In this case you can submit the receipt from your purchase for reimbursement. (Dignity Lifts does not handle your insurance, you will have to make the purchase here and then seek reimbursement).
    • Medicare may cover E-0170 in cases where the user is so disabled they cannot leave the bedside. Call them to see if you can get prior approval, you will likely need a prescription from your doctor. If you get approval and a prescription, purchase a lift and then you can submit the receipt from your purchase for reimbursement. (Dignity Lifts does not handle your insurance). 
    • Medicaid may cover E-0170 in cases where the user is so disabled they cannot leave the bedside. Call them to see if you can get prior approval, you will likely need a prescription from your doctor. If you get approval and a prescription. Then you can purchase a lift and submit the receipt from your purchase for reimbursement. (Dignity Lifts does not handle your insurance). 
    • Some private insurance covers E-0170. Call them to see if you can get prior approval, you will likely need a prescription from your doctor. If you get approval and a prescription, purchase a lift and then you can submit the receipts to your insurance company for reimbursement.
As the manufacturer Dignity Lifts understands that most of our customers have to use their own money to buy our products. For this reason we try to make the best toilet lifts possible and we sell them for a fair price. We do not bill insurance for our customers. We may have some dealers that can help you with this process. Our dealer locator page is available here.
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