Terms of service

The Dignity Lifts Warranty covers 3 years of parts and 90 days of parts and service. Details of the warranty are as follows.  

• During the first 90 days of your ownership, Dignity Lifts will work with you and if necessary and possible a local appliance repair person to keep your Dignity Lift working properly. This warranty does not include installation of your lift, it covers only the lift itself and its operation.
• Your first point of contact for warranty repairs will be to call us or email us. Our team will handle your case. We will help diagnose the problem and fix it.
• Dignity Lifts can typically be serviced by an appliance repair technician. We can help see if there is one that services your area (rural customers might not qualify for this). We will send instructions and replacement parts to you or the technician.
• After 90 days and within 3 years of your purchase if there was a problem with manufacturing or workmanship, we will provide replacement parts free of charge. This does not include grips, remote controls, and toilet seats, but it does include the linkages, structure, actuators, rechargeable batteries, and electrical components of your lift. If you require warranty parts, please contact us via telephone or email.